Return Period

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

How To Arrange A Return

Sometimes things aren't just quite right and you may need to return an item.

If you do need to return an item your can arrange a return in your customer account or alternatively just send us an email to
support@mctools.co.uk stating your order number and the reason for the
return.

We will issue you with a RMA number for the return. Please
return the item enclosing the RMA number so we can process your return.

The return of goods will have to be arranged by yourself and we recommend a tracked service is used.

Return Address

Please send your return to the following address.

McTools Returns

Unit 3

Trimdon Grange Industrial Estate

Trimdon Station

TS29 6PA

Refunds

We usually process returns within 48 hours after the return is received.
As soon as the return is processed you will be notified ny email to let
you know. The refund will be issued back to you original payment method
and should show back into your acoount in 2 - 4 working days.