Delivery

How Long Will It Take For My Order To Arrive?

We dispatch all orders that are placed before 2PM (Mon-Fri) the same day. Delivery usually takes 1 - 2 working days after dispatch (UK mainland). Orders for locations outside of the UK mainland will add an extra day to the delivery times.

Can My Delivery Be Tracked

As soon as your order is dispatched a tracking number is assigned. We will notify you be email when your order is dispatched and the tracking number and tracking link for your order will be included so you can keep track of your delivery.

What Couriers Do You Use

We use a selection of couriers to ensure your order gets to you safely. We currently use DPD, DHL Parcel, Parcelforce and Royal Mail. The courier is selected at dispatch depending on the size value and weight of your order.

Returns

How Long Do I Have To Return An Item

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

How Do I Arrange A Return

If you need to return an item just send us an email to support@mctools.co.uk stating your order number and the reason for the return. We will issue you with a RMA number for the return. Please return the item enclosing the RMA number so we can process your return.

What Is The Return Address

Please send your return to the following address.

McTools Returns

Unit 3

Trimdon Grange Industrial Estate

Trimdon Station

TS29 6PA

How Long Will My Refund Take

We usually process returns within 48 hours after the return is received. As soon as the return is processed you will be notified ny email to let you know. The refund will be issued back to you original payment method and should show back into your acoount in 2 - 4 working days.